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you've got questions, we've got answers


Shopper Questions

Q. Are children allowed at the sale?
A. Yes, although it may be very crowded and not recommended, and the lines to checkout can be very long.  Children are not allowed at the pre-sale.

Q. How often do you have these sales?
A. Our Spring/Summer sales are typically in March/April and our Fall/Winter sales are in September/October of each year.

Q. Are the sales located indoors?

A. Yes. Sales are located in air-conditioned/heated buildings.

Q. Are there any parking fees or entrance fees?

A. No parking fees. We charge an admission of $3 on the first day of the sale to benefit New Bridge Family Shelter.  All other days of the sale are free.

Q. What kinds of payment do you accept?
A. We accept Cash, Checks, Mastercard, Visa, Debit cards and Discover with proper ID.



Consignor Questions

Q. Who can consign their items and become a seller?
A. Anyone can consign their children's and maternity items with Just Between Friends.

Q. Do consignors get to shop before the public? What about Guests?

A. Yes, consignors and their guests will shop Thursday,October 15th at 4pm. Both must have presale passes that you will pick up when you drop off your items. Children 12 years old or older may be considered a consignors guest with a presale pass.

Q. Are children allowed at the presale?
A. Children under 12 years old are not allowed at presales. Nursing infants are allowed any time. Children 12 years old or older may be considered a consignor's guest.

Q. Are nursing infants excluded from the "No Children at Presales" rule?
A. Nursing infants (non-walking) are allowed at presales. We still strongly urge you to find someone to watch your precious child as your shopping experience will greatly improve without the added responsibility.

Q. What percentage of the sales do I receive?
A. Consignors receive 65% of their sales less a $10 consignor fee (deducted from your check). Volunteers earn 70%. We do have some special incentives and ways to earn up to 75%. Please e-mail Sandy Jameson to learn how you can earn up to 75%. sandyjameson@jbfsale.com


Q. Who does the pricing?
A. You set your own price and you get to decide if it is discounted on our half-price day. Check out our "Merchandise Prep" page for pricing guidelines.


Q. How do I sign up to consign?
A. Just click on our "Online Signup" button and fill out the form. You will receive an email confirmation with in moments.

Q. How long should I give myself to drop off my items?
A. We have self check-in and it typically takes about an hour to drop off your items. Your items will be inspected and then you place them in the designated areas around the sales floor. It is helpful to bring a wagon or other large container to drop off your items.

Q. When and where do I drop off my items?
A.Drop off is Wednesday, October 15th from 5pm - 10pm at Lifepoint Baptist Church Family Center.

Q. When do I pick up my unsold items?
A. Unsold items are to be picked up on Saturday, October 17th from 6-7pm. All items not picked up at that time will automatically be donated.

Q. What if I can't make the pick up time work for my schedule?
A. You are welcome to have a friend pick up your items for you. You will need to send a note or let us know via email that someone else will be picking up your items. Be sure to write it on your waiver.


Q. Do I have to sort through the racks to find my unsold items? A. No, when you pick up your unsold items, your hanging garments will already be sorted by Consignor# for easy pickup. As time and volunteer sign-ups allow, we hope to have all of the other items sorted, too, otherwise, it will be up to you to visit our posted areas to find items other than clothing.


Q. How long does it take to receive my check?
A. Your check will be mailed to you within 3 weeks of the end of the sale. (if not sooner!)


Q. Will I know what items have sold?
A. The online tagging system is quick and easy and will give you a close idea of what has sold, when and for how much.


Q. Where do I find safety pins and child sized hangers?

A. Safety pins are easily found at Walmart, Target, or any craft supply store. Hopefully you can find child sized hangers in your child's closet, if not adult size hangers are welcome. You can safety pin your item to the adult size hanger in order to ensure that it does not slip off.


Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors drop off their items and put them out on the selling floor during the designated drop-off times and come back during the designated times to pick up their unsold items.


Q. What items are you taking?
A. We accept anything related to babies, children or maternity. The clothing must be current season. Because it is still so hot in TX in October, we will be accepting all seasons of clothes at this sale.  Other great items are toys, books, videos, strollers, baby equipment, nursery items, large play equipment, bedding, cribs, changing tables, etc. Go to this site http://www.cpsc.gov/cpscpub/prerel/prerel.html to see if any of the items that you are bringing to sell have been recalled. Be a responsible seller! You will be shocked to see the large list of recalled childrens items.

Q. What sizes do you accept?
A. We accept newborn through teen sizes.

Q. For the Fall/Winter sale, can I bring short-sleeved shirts?
A. Yes, we will be accepting all seasons of clothes at this sale.
Q. What about shoes?

A. Yes! Please try to put shoes in a ziplock bagies.

Q. What about stuffed animals?

A. Yes, but if we see an increase of stuffed animals taking over our sale, we may have to limit.




Volunteer Questions

Q. Can anyone sign up as a volunteer and attend the volunteer presales?
A. Yes, anyone may sign up to volunteer on a first come/first serve basis. You do not have to be a consignor to volunteer. The Volunteer schedule is available to view HERE.

Q. Can I bring a guest to the volunteer presale?
A. Volunteers may not bring guests unless the guest completes their applicable work times. Each pre-sale pass is good for one person to enter the presale. Please no children at our presales.


Q. How long are the shifts?

A. 3, 6, or 9 hours. Check out the available times on our volunteer page.

Q. Do you provide childcare for volunteers?

A. We do not offer childcare for volunteers.

Q. I'm pregnant or have a medical condition. Is it OK for me to be a volunteer?
A. If you are pregnant or have a medical condition, you will want to volunteer when the workload is less. We have several shifts available with jobs that can be done sitting down. If you need these positions, please email us with your request after registering and we will try to accommodate your request. sandyjameson@jbfsale.com



Volunteer/Consignor/First Time Mom/Military Families/Teacher/Home School Families Pre-sale Questions

Q. Who is allowed to shop at the presale?
A. 12 hour volunteers shop starting at 12pm, Thursday, October 15th.  9 hour volunteers shop starting at 1pm on Thursday, October 15th. 6 hour volunteers shop starting at 2pm on Thursday, April 2nd. 3 hour volunteers shop starting at 3pm on Thursday, October 15th. Consignors & friends shop starting at 4pm Thursday, October 15th.  The Military pre-sale starts at 5pm on Thursday, October 15th. The Home Schooling Families pre-sale starts at 5:30pm on Thursday, October 15th.  First-time mom's/Grandma's/Foster & Adoptive Parents and Teachers shop starting at 6pm on Thursday, October 15th.


Q. Can I bring my child/children to the presale?
A. No, it may be very crowded, and the lines to checkout can be very long. We also want this time to be as stress free to our volunteers, consignors, teachers and first time moms as possible. Nursing infants (non-walking) are allowed.

Q. I am a First Time Mom, do I need to bring anything to gain entrance into the sale?
A. Please bring your e-mail registration. Register as a first-time mom and you will receive a reminder "e-ticket" the week of the sale about what to bring to the sale as your ticket to get in. First-time Mom's presale is Thursday, October 15th at 6pm.

Q. Can I bring a stroller to the presale?

A. Yes, you will need to keep it from blocking the isles. However, due to the number of people shopping at our sale, it may be easier to bring a laundry basket with a rope or belt attached to pull your "bargains" behind you.




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JBF:San Angelo, Texas:SA
Friday, November 20, 2009